Power Pack customer service: There are different ways to choose for make the payment, Money order; Check; Transfer or direct deposit. If make transfers or direct deposits. Please email info@powerpack.com.au, we will reply you ASAP with account detail.

Power Pack customer service: When some customer use the machine at the first few times, the water appears yellow or black colour is normal. The reason for this issue is that some filters are harder to clean than other due to the differing carbon compositions inside the filter. Please click here for the solution.
Please click here for solution